Return & Refund Policy

At our store, we are committed to delivering high-quality products and ensuring a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to assist you through a clear and professional return process.

30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days from the date of receiving your item to request a return.

• Item must be unused, unworn, and in original condition
• All tags must remain attached
• Item must be returned in original packaging
• Proof of purchase is required

Return Process

To initiate a return, please contact us at admin@aneela.pk.

Once approved, you will receive return instructions and shipping details.

Return Address: [Ferzepur Road Lahore]

Damages and Issues

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue efficiently.

Non-Returnable Items

• Custom or personalized items

Sale items and gift cards are non-refundable.

Exchanges

To exchange an item, return the original product first. After approval, place a new order for your desired item.

Refunds

Once your return is received and inspected, we will notify you regarding approval. If approved, refunds are processed within 10 business days to your original payment method.

Contact Us

For any questions or concerns, feel free to reach out at:

admin@aneela.pk